Information We Collect
When you contact CELYNORA, request a quote, download a catalog or submit an inquiry, we may collect business contact details such as your name, email address, WhatsApp or phone number, company name, country, buyer type and project requirements.
You may also choose to share reference images, product specifications, target quantities, material preferences, logo requirements, packaging needs and delivery information so our factory team can evaluate your project.
How We Use Information
We use submitted information to respond to inquiries, prepare factory quotations, recommend materials or production solutions, arrange sample discussions and provide customer support related to custom handbag manufacturing.
We may also use aggregated website information to understand which services, materials and product categories are most useful to overseas B2B buyers.
Contact Forms
Information submitted through contact, quote, catalog and inquiry forms is used only for communication related to your business request. Please do not submit confidential design files unless you are comfortable sharing them for quotation or production review.
If your project requires stronger confidentiality, contact us before sending sensitive brand assets, technical packs or unreleased product designs.
Data Protection
We take reasonable steps to protect inquiry information from unauthorized access, misuse or disclosure. Access to buyer project information is limited to team members who need it for quotation, sampling, production or customer communication.
We do not sell submitted buyer information. We may share necessary project details with trusted production, packaging, logistics or quality partners only when needed to support your request.
Contact Information
For privacy-related questions or requests, contact CELYNORA at celynora@163.com or WhatsApp +86 180 2887 5668.
You may ask us to update or delete your contact information unless it must be retained for legitimate business, legal or transaction record purposes.
